FAQ

Payments

We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or. Paypal.We may also accept additional payment methods depending on which country you are shopping from. Any available payment methods will be displayed on our checkout page.

Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

Please note: If you want to pay via credit card and are using AMEX, you have to proceed to Paypal.first, and then select the option "Pay with Credit or Debit Card" inside Paypal. If you need help with that, please contact our customer service.

Discount codes apply to most of our jewelry, with the exception of pieces currently on sale. Our sale items already have a larger discount than most of the codes ever available, which means you are getting the best possible deal on them!

US:We are happy to announce that for all orders shipped standard to the US we don't have any minimum order value.
For free Express Shipping our minimum order value is $50.

All other countries:For all other countries the minimum order value is $50

Shipping

US:

Standard Delivery: 7-10 Business Days

Express Shipping (5-7 Business Days (excl. weekends))

All other countries:


Express Delivery: 7-14 working days

 

To ensure you get your blingra pieces as quickly as possible we ship all international parcels with DHL Express. Depending on the country, most of our parcels reach you within 7 working days (up to 10 working days for remote areas).

 

All shipping times do not account for any unforeseen delays on the courier's end.

 

Please also note that due to Customs in Colombia and Mexico, shipments to these countries may experience delays

We are excited to offer Blingra jewelry to the global LGBT community because we can ship from the US to almost any country.

 We deliver fast and tracked with our trusted partner DHL Express.

 Please note: We do not ship Express to PO Boxes, APO or FPO addresses at this time.

 Kindly note that we currently cannot deliver to the following countries: Singapore, Indonesia, Switzerland, South Africa, Aland Islands, Afghanistan, Antarctica, Belarus, Bouvet Island, British Indian Ocean Territory, Burundi, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo, Democratic Republic of Congo, Cuba, Eritrea, French Southern Territories, Heard Island And Mcdonald Islands, India, Iran, Iraq, Korea (Democratic People's Republic of Korea), Kuwait, Liberia, Libya, Mali, Mayotte, Myanmar, Niger, Norfolk Island, Palestine, Pitcairn, Portugal, Russia, Saint Helena, Ascension and Tristan da Cunha, Saint Pierre and Miquelon, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Sudan, Svalbard and Jan Mayen, Syria, Tajikistan, Tokelau, Ukraine, Western Sahara and Yemen.

We are happy to offer the most competitive rates while still ensuring fast and trouble-free deliveries.

 USA Deliveries

Orders above $50: Shipping is on us! You’re welcome!

Orders below $50: $7 one-off shipping fee

 International Express Deliveries

 Shipping is free from certain order values (depending on country) or may range from $ 9 - $14 one-off payments.

Shipping prices depend on the country of destination and will be shown at checkout.

Absolutely! You'll be able to follow your new Blingra jewelry every step of the way.

Keep an eye on your email inbox. We'll send you a tracking number and tracking link. You can also send us a quick message and we'll be happy to track it for you.

All international orders (any orders shipped outside the United States) will be subject to customs duties and taxes. Please note that for all countries taxes, duties and shipping costs are non-refundable.

 UK, Australia, Germany, Netherlands, Mexico, France, New Zealand, Ireland, Belgium

Duties and taxes are already included in the final price of your order before completing payment. Due to country regulations there is no option to complete checkout without paying duties and taxes.

Canada

Duties are included in the final price of your order before completing payment. You have the option to either pay taxes during checkout or pay to the customs authority when the package arrives at the destination country. Taxes paid during checkout are guaranteed, this does not apply in case you decide to pay to customs authorities later. We are not responsible for any additional charges which may apply if you choose to pay taxes later.

 All other countries

 You have the option to either pay duties and taxes during checkout or pay to the customs authority when the package arrives at the destination country. Duties and taxes paid during checkout are guaranteed, this does not apply in case you decide to pay to customs authorities later. We are not responsible for any additional charges which may apply if you choose to pay taxes and duties later.

Returns

Yes! We want you to be head over heels for your new jewelry. If you’re not 100% satisfied, we want to make things right.

Just send us an email within 30 days from the day you receive your parcel saying you’d like a refund. Then, we’ll send you step-by-step instructions for returning your jewelry.

As soon as we receive your returned item(s), we will initiate a refund of the purchase price of your items (excl. the shipping fee in case you paid for shipping). Please note that for all countries taxes, duties and shipping costs are non-refundable.

Other

A Blingra child’s question should never go unanswered. If you still have questions or simply have something to say, send us an email atsupport@blingra.comand we'll get back to you as soon as we can. Don't forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!